Insurance & Billing

Billing & Insurance

Medical bills can prompt a variety of questions. Our staff at CORA is happy to assist you with your billing and insurance needs.

We have included basic billing information below for your convenience. Please contact our Billing Office at (541) 383-1614 with any questions you have regarding your bill, our policies, or which insurance plans we accept.

Accepted Insurance Providers

Central Oregon Radiology Associates P.C. contracts with most insurance providers including the following:

Blue Cross Blue Shield

Cigna

First Choice Health Network

Health Net

Humana

Medicaid / Oregon Health Plan

Medicare

MODA

PacificSource

Providence Preferred

Providence Signature

Railroad Medicare

United Healthcare

No Surprises Act

Effective January 1st, 2022, the No Surprises Act, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The Act also enables uninsured patients to receive good faith estimates of the cost of care.

read full disclosure

Billing FAQs

WHY DID I RECEIVE TWO BILLS?

This is the most common questions asked by our patients. When you have any radiology exam performed, including an x-ray, a CT scan, or an ultrasound, there can be two charges.

One of the charges is for the technical component, the test itself.
The other charge is for the professional interpretation by the radiologist who reads your examination results.

You are not being charged more due to separate billing; a single charge is split between the technical and professional components.

Please note, some procedures require samples to be sent to pathology, which could result in a separate bill or bills from outside facilities.

SCREENING MAMMOGRAM OR A DIAGNOSTIC MAMMOGRAM, WILL MY INSURANCE COVER IT?

Routine screening mammograms are often covered by insurance as part of a yearly well woman exam. Diagnostic mammograms, which take more images from different vantage points, may be ordered if a screening mammogram shows something your doctor wants to see more closely, or if you have certain symptoms. Most insurance companies put the costs of screening mammograms toward your deductible. If you have questions or concerns about your insurance coverage or how insurance payments will be processed, please reach out to your insurance provider to learn more.

WHY DID I GET A BILL FROM CENTRAL OREGON RADIOLOGY WHEN I HAD THE SERVICE AT ANOTHER FACILITY?

When a diagnostic test is done, by law it has to be read and interpreted by a licensed radiologist. Our doctors at CORA read procedures for all of the hospitals in the area.

WHY DID I GET A BILL FROM CENTRAL OREGON RADIOLOGY WHEN MY DOCTOR LOOKED AT MY TEST?

When you have a follow-up appointment with your doctor to go over your test results, he or she references the report from our radiologists. Your physician does not perform the professional interpretation of your imaging exam.

WHY DIDN’T CENTRAL OREGON RADIOLOGY GET PRE-AUTHORIZATION?

Pre-authorization needs to come from your referring physician’s office. This is because your insurance company frequently requires chart notes from records at your doctor’s office to determine the medical necessity of the test. We are only the facility where the test is done. Obtaining pre-authorization is the responsibility of the patient and the referring doctor. The referring physician’s office may need to be told that an authorization needs to be done, as they may not know the benefits of your policy.

WE’VE RECEIVED BILLS FROM EACH OF THE COMPANIES YOU BILL FOR—CAN WE COMBINE ACCOUNTS?

Unfortunately not. When you receive a bill for the reading of your test (from Central Oregon Radiology) and a separate bill for the technical portion of the test (from Cascade Medical Imaging or Central Oregon MRI) they cannot be combined, as these are three separate companies.

CALL (541) 382-9383 TO SCHEDULE YOUR EXAM AT THE LOCATION NEAREST YOU!